FAQs
Welcome to the Glogria platform's Frequently Asked Questions (FAQs) section. Here, we provide quick and helpful answers to the most commonly asked questions to ensure your shopping experience is smooth and enjoyable.
GENERAL QUESTIONS
Q: What is Glogria?
A: Glogria is a UK-based online fashion brand offering elegant, comfortable women's apparel. We design clothing that blends quality, comfort, and timeless style, perfect for everyday wear.
Q: Where is Glogria located?
A: Our business address is 40 Ashburton Road, Stockport, SK3 8RF, United Kingdom.
Q: How do I contact Glogria customer support?
A: You can reach our support team via the Contact Us page or by emailing support@glogria.store. We're available 24/7 to help you.
ORDERING AND SHIPPING
Q: How do I place an order?
A: Simply browse our website, select your preferred items, add them to your cart, and proceed to checkout to complete your order securely.
Q: When will my order be shipped?
A: Order Cut-Off Time: 4:00 PM (GMT+00:00) Edinburgh, London
Processing Time: 1 to 2 business days (Monday to Friday)
Handling & Packaging: All orders are carefully packaged to ensure they arrive safely and in perfect condition.
Transit Time (Standard Shipping):
- United Kingdom: 3–5 business days (Monday to Friday)
Total Delivery Time:
- United Kingdom: 4–7 business days
Q: What is the shipping cost?
A: We offer free standard shipping on all orders within the United Kingdom.
Q: How can I track my order?
A: You can track your order via our Track Your Order page. Tracking details will be available once your order has been dispatched.
Q: What payment methods do you accept?
A: We accept a variety of secure payment methods in :
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Maestro
- Mastercard
- Paypal
- Union Pay
- Visa
RETURNS AND EXCHANGES
Q: What is your return policy?
A: We offer a 90-day hassle-free return policy. If you're not fully satisfied with your purchase, you can return it within 90 days of receiving your order. Please see our Return Policy for full details.
Q: How do I request a return or exchange?
A: Contact our support team through the Contact Us page or email support@glogria.store to initiate the return or exchange process.
CONTACT INFORMATION
Brand/Store Name: Glogria
Customer Support: Available 24/7
Business Operating Hours: 9:00 AM – 4:00 PM (Monday to Friday)
Email: support@glogria.store
Phone Number: +44 79 88553329
Physical Address: 40 Ashburton Road, Stockport, SK3 8RF, United Kingdom
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